eBoss Support

Sometimes an issue can be resolved by clearing your cache.

Clear your cache

In this article we explain why some recipients will see your images, whiles others will see the outline and a red x

Images not always showing up for the recipient

Email error - changes to SMTP set up needed

Microsoft connected to eBoss using Tenant Client & Secret ID.  The secret can expire so here is how to renew it.

Client Secret has expired

David

Solutions for common issues including email errors, authentication problems, missing images, and browser cache.

Troubleshooting

Find answers and get help from Intercom Support and Community Experts

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