Q: GDPR allows me to obtain a copy of my data as part of my Right To Access. Can I retrieve a copy of all my company data stored with eBoss? And, if so, how?
A: Yes. As part of the service, we provide one full download of all your documents, such as CVs and attachments. This is unrelated to the GDPR (see 'Additional Information' for an explanation of this).
You can also export your records as CSV files yourself from within eBoss. This works best in smaller batches, and the files are flat, so the links between candidates, clients, contacts and jobs are not kept.
If you are moving to another system and need a complete export with the relationships and history intact, this is a separate piece of paid work. Contact the team to discuss what you need.
Because your data is valuable and often sensitive, we may need to complete some security checks before releasing it.
References:
GDPR N/A
Additional Information:
The GDPR protects the rights and privacy of individual “natural” persons. That means that company data is rarely covered by the regulation.
Equally, the data your recruitment firm has stored on eBoss servers is the personal data of your individual candidates and contacts, not you as a business owner.