Succeeding with your new eBoss Platform is easy and by taking a couple of minutes to read this article. It will provide a foundation to your success going forward.
eBoss will deliver to your recruitment business, cutting edge Search, CRM, Insight and ATS tools plus clever integrations and other eBoss empowering innovative features all backed up by our renowned support.
What support to expect?
When you log in to your new platform you will be offered a variety of support options and these can all be used as you see fit.
Show Me Tour
Show me offers a walk through tour, see example below:
The balloons will guide you around the main parts of your new recruitment platform and you can run that tour tutorial again at any time.
Show Me Tutorials
We also have tutorials already create that are ready for your launch at the click of a button for example below is the candidates records page footer.
Clicking the 'Show Me' button shown below on the footer will pop up the tutorials available for instant on demand training.
Show Me on Demand
You can also search for specific instant tutorials like this:
We are adding more and more tutorials each day, if you can't find what you are looking for, let us know and we will make one for you. These will build your own onboarding collection for your future staff onboarding requirements.
Smart Tips
Smart tips are used throughout the system to deliver quick snippets of information on specific areas of the platform.
Knowledge base
The knowledge base is available on https://help.ebossrecruitment.com
Live Chat
Live chat can be activated anytime when logged into your database platform. Simply click on your name on the top right of the screen and choose Live Chat
Telephone Support
As well as the above training, support and chat options we also offer telephone support
Telephone support is available for 16 hours a day, 5 days a week.
UK - Call 020 7183 0675
AU - Call 08 9301 5000